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COMsolve Admin

A Day In The Life at COMsolve: Tyler Read, Next Generation 9-1-1 Technician

The road to Next Generation 9-1-1 may have its bumps, but we are proud to introduce one of the skilled technicians who smooths the way. Tyler Read, Next Generation 9-1-1 Technician at COMsolve, plays an important role in ensuring the transition of 911 call centers across Ontario to NG9-1-1. Tyler’s work involves the installation, troubleshooting, and maintenance of call positions that are vital for emergency services. By ensuring that these systems are ready and functional, Tyler contributes to the continued reliability of critical emergency service infrastructure and increases the efficiency of future troubleshooting in the event of any connectivity or equipment issues.

Working directly with system vendors and clients, Tyler’s main duties involve the installation and testing of equipment, troubleshooting, and routine maintenance. By conducting asset audits before installations and managing spare equipment onsite, Tyler is able to streamline operations and ensure swift responses to any challenges that may arise.

In his role, Tyler Read has consistently demonstrated a dedication to excellence and a passion for ensuring the reliability of critical emergency service infrastructure. Through continuous experience and vendor technical training, Tyler is able to grow his expertise working with structured cabling, including both copper and fiber cabling.


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